October 10, 2016 at 4:twenty pm Per month ago, I endured a awful experience at your restaurant. It wasn't even nine:30pm when I entered the cafe, and was explained to by an associate named Naquisha that the eating space closes at 10pm. When I attempted to explain that it was a to go get, and that I favored to consider my time and read the menu rather than utilize the push thru, I was informed which the register was currently closed. Her tone implied that there was no modifying her mind. So I went throughout the push thru. I requested the initial 50 % of mine and my husband’s food, and was rudely and abruptly interrupted prior to I could complete.
Following opening the food items in your house, It had been cold, the biscuits were terrible, the rooster strips looked great in look but was cold and rubbery. Mac & Cheese was pretty dry and hard.
I’m not a single to complain, as I do understand the character of your enterprise, and often miscommunications transpire and never all of these need created letters, having said that this can not be forgotten. On 1/4/15, I arrived at place #11381 generate-thru at four:04pm. I put my purchase (12 Laptop with 2 sides, along with a 5pc tender) and pulled up on the window. I hand my bank card to your window cashier (Deshawn – male) and he swipes my card. When he fingers it back to me, it is roofed in soda syrup. Apparently he positioned it into one thing sticky inside of. Now this wasn’t that significant of the offer, I merely questioned for some napkins so I could wipe my card off. He gave me some napkins and after that asked me to drag around wait for my order.
They brought the bag to your bookkeepers Business, they counted The cash it was $ten,000. The following early morning my spouse took the a reimbursement for your retail store and returned it. That manager was extremely upset and impolite to my spouse, you should Imagine he would been delighted to have the money back. While in the 1970’s which was a lot of money we could utilised using a new infant, but we desired to do the appropriate point.
Almost nothing was very hot, just scarcely warm. Obtaining back again to your sign, worker said some impolite things about this and explained to us don’t return. Entirely uncalled for! We experienced previously mentioned we would in no way consume there all over again. Then the worker who reported she was the supervisor came out with Yet another worker & wrote down the license plate #. Precisely what is up with All of this crap? We utilized to stay up for having at this Popeyes, but each time we happen to be there, the foods bought steadily worse. KFC policies once more!!!!
July 4, 2015 at 6:39 pm I've a Tale about the 1st evening, Popeye’s during the French Quarter on Royal St throughout from Getaway Inn Royal St. My spouse (Wilfred Wetzel) and his coworker was standing outdoors when Popeye’s was closing, the manager was putting the evening deposit in the trunk of his car or truck. When drove off towards the bank, on the list of deposit baggage was on the road. My partner went in excess of and received the bag set in his car or truck trunk, awaiting the supervisor to come back.
(one) The service was sluggish, with a few of shoppers already eating, A further looking forward to his food stuff, and even now A different at the counter patiently wanting to order. I was there for 7 minutes—I'd checked out my watch coming in—ahead of any one much as looked at me or or else acknowledged my existence—and this which has a team of three with their backs into the counter fooling With all the foodstuff, a person with the drive-via window, and a lot more in the cooking space.
February 5, 2016 at 11:01 am I went to the Popeyes at 5108 Clarence ave, in Naperville, Illinois ideal off of 111th on two/4/sixteen at 7:45 p.m. I'd the worst knowledge that I have at any time had in customer support. Me and my daughter went in to have the fourteen piece meal for meal. We requested and ended up educated which they had just dropped chicken and It could be a few 15 min hold out which was no trouble due to the fact I would favor scorching rooster in any case. Although waiting around my daughter wanted some banana pudding but they informed her which was merely a marketing so that they didn’t have it anymore so she just requested two apple pies. After paying once more they recognized that they didn't have but 1 pie so that they must throw one in the deep fryer. Once more no dilemma simply because we had been by now waiting for rooster even so, at that moment I requested the manager who had just instructed among his staff to drop a pie within the fryer could he you should fall in yet one more given that we had to attend in any case so that they the two can be hot and he just held disregarding me. So I asked once more because perhaps he didn’t hear me but once again I had been dismissed. So I just requested the man myself could he please place One more pie during the fryer and he mentioned Indeed no issue. He did plus the supervisor was irate. He walked throughout the counter yelling at the employee that he was to hear him and never me and never to do that once more. Effectively the youthful lady that experienced just rung me up together with other staff members had been stunned and ashamed(you can inform because of the appears to be like on their faces), she shrug her shoulders and silently mouthed sorry to which I responded she was so sweet and never to fret I didn’t know it was this type of massive deal to talk to for an additional incredibly hot apple pie.
You should Be aware that this isn’t The very first time that this has happened however it is definitely is the final! I hope you change for your organization sake Susen Almond
I am producing for you to really make it identified that my new working experience with Popeye’s Louisiana Kitchen has long been “A lot less than Stellar†nor even could the knowledge be named remotely positive. From the first week of February of 2017 I was hired and qualified like a Typical Manager on the Kalispell MT retail outlet(franchise rights owned by Massive Sky Cajun Hen LLC Away from Billings MT) As Of at this time I'm serving a two 7 days suspension devoid of pay for a comparatively minimal infraction. I need it regarded that i'm not trying to get something. Absolutely nothing. I've currently provided my two months’ see that normally takes impact on 25 Might 2017. I am leaving them complete halt. My only interest here is protecting the young Guys and ladies which i depart behind me in the use of BSCC LLC. I usually do not want to have something to do with them (BSCC) professionally and Here's how I arrived at this quite poor desired destination. I used to be instructed which i could seek the services of and build my own group. Josh Catt (Location supervisor) employed me a supervisor and promoted two Other people, even though I objected to the Choice of Victoria Howery and Scott Blackwell, She was twenty years previous and no managerial practical experience in anyway and neither did he. Neither of both of these hires panned out for us. Now there was a 3rd manager associated and his identify is Denzell Bond, When Matt Colebank arrived to coach me the 7 days of March sixth I believe, Scott Blackwell, a Supervisor trainee at time, arrived in to the cafe and noted to Matt Colebank (Owner) and myself (GM) that Denzell Bond (an assistant manager) had verbally and openly propositioned him to possess a threesome with Scott’s spouse and himself.
Managers who may have no clue what customer care is. I am guaranteed we would receive a greater reaction from KFC and Churches.
December 19, 2014 at 10:fifty seven pm Amanda, I way too am an staff of Popeyes. They handle their crew and change leaders like XXXX, my GM has the worst attitutde she snaps at her staff, doesn’t choose accountablity for factors and won't address issues. The management staff are the one types that get bonuses, Christmas functions and have addressed to lunch or no cost stuff. I’ve been requesting new shift Find Out More leader shirts for months and nevertheless nothing at all, my shirts appear to be I do the job in the mechaincs garage, its so embarassing to don People shirts.
July 19, 2016 at 9:21 pm This site did not have an choice for refusal of services. I'm Totally appalled. My husband who is the nearby Detective for town went on the named place to put an purchase for supper following Performing fourteen hours.He went from the generate thru, and Of course his police radio was loud plenty of to hear. He was buying a Hen Po’Boy sandwhich and also the gentleman chuckled and informed him “the device that makes the Po’boy sandwiches will not be Doing workâ€. Then he together with other team associates began to chortle. My partner didn't come to feel comfy to try to buy anything presently and reported many thanks and drove off.
March 19, 2014 at eleven:13 pm I frequented your restaurant in woodstock,il.i went thru the travel thru and my purchase was taken instantly and very courtious.when we pulled up towards the window I had been explained to to drag up,they had to help make me bisquits.so i pulled up and waited like 10 minutes acquired my stuff and pulled off.i Stay like 20 minutes clear of this retail outlet.I used to be there at 450 so it wasnt bz or anything.Once i got household ,to my suprise everything was nt there I used to be lacking my large cole slaw.